Last Updated: June 2026

 

Introduction

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EXADRAIN ("we", "us", "our") is committed to protecting and respecting your privacy.

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This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, or use our services. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.

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By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.

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Who We Are

 

EXADRAIN is a UK-based provider of drainage exit solutions for the construction industry.

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Data Controller: EXADRAIN

Email: enquiries@exadrain.com

Postal Address: Carrwood Park, Selby Road, Leeds, LS15 4LG

 

Information We Collect

We may collect and process the following information:

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Information You Provide

When you contact us through our website, email, telephone, or enquiry forms, we may collect:

 

• Name

• Company name

• Job title

• Email address

• Telephone number

• Project information

• Any other information you choose to provide

 

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information including:​

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• IP address

• Browser type and version

• Device information

• Pages visited

• Time and date of visits

• Website usage data

 

This information helps us improve our website and user experience.

 

How We Use Your Information

We may use your personal information to:

 

• Respond to enquiries and requests

• Provide product information and technical support

• Manage customer relationships

• Process business communications

• Improve our website and services

• Monitor website performance and security

• Comply with legal and regulatory obligations

 

We will only process your personal information where we have a lawful basis to do so.

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Lawful Bases for Processing

Under UK GDPR, we rely on one or more of the following lawful bases:

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Legitimate Interests

To respond to enquiries, manage business relationships, improve our services, and operate our website effectively.

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Contract

Where processing is necessary to fulfil a contract or take steps before entering into a contract.

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Legal Obligation

Where we are required to comply with legal or regulatory requirements.

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Consent

Where you have provided consent, such as agreeing to receive marketing communications.

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You may withdraw your consent at any time.

 

Marketing Communications

If you choose to receive marketing information from us, we may contact you regarding:

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• Product updates

• Company news

• Industry developments

• Events and exhibitions

 

You can unsubscribe or opt out at any time by contacting us or using the unsubscribe link included in communications.

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Cookies

Our website may use cookies and similar technologies to improve user experience and analyse website traffic.

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Cookies may collect information about:

• Website usage

• Visitor preferences

• Device and browser settings

 

You can manage cookie preferences through your browser settings.

 

For further details, please refer to our Cookie Policy.

 

Sharing Your Information

We do not sell personal information.

 

We may share information with trusted third-party service providers where necessary for:

• Website hosting

• IT support

• Analytics services

• Professional advisers

• Legal or regulatory authorities where required

 

All third parties are required to protect your information and process it only for legitimate purposes.

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Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, and reporting requirements.

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When information is no longer required, it will be securely deleted or anonymised.

 

Data Security

We take appropriate technical and organisational measures to protect personal information against:

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• Unauthorised access

• Loss

• Misuse

• Disclosure

• Alteration

• Destruction

 

While we strive to protect your information, no method of internet transmission can be guaranteed as completely secure.

 

Your Rights

Under UK GDPR, you may have the right to:

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• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Restrict processing

• Object to processing

• Request transfer of your information

• Withdraw consent where processing is based on consent

• Lodge a complaint with the Information Commissioner's Office (ICO)

 

To exercise any of these rights, please contact us using the details below.

 

Third-Party Websites

Our website may contain links to third-party websites.

 

We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.

 

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

 

EXADRAIN
Email: enquiries@exadrain.com
Telephone: 07355 565908
Address: Carrwood Park, Selby Road, Leeds, LS15 4LG

 

Complaints

If you are dissatisfied with how we process your personal information, you have the right to contact the UK supervisory authority:

Information Commissioner's Office (ICO)

 

You also have the right to seek a judicial remedy if you believe your rights have been infringed.

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Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or website functionality.

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Any updates will be published on this page with a revised "Last Updated" date.

EXADRAIN is committed to handling personal information responsibly, transparently, and in accordance with UK data protection legislation.